Privacy Policy
Last updated: December 10, 2024
Introduction
Product Kit OS ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services ("the Service").
By using the Service, you agree to the practices described in this Policy.
Information We Collect
Information You Provide
Account Information
Email address, name, and password when you create an account.
Payment Information
Billing details processed securely through our payment provider. We do not store or have access to your full credit card numbers.
Communications
Information you provide when contacting support, completing surveys, or subscribing to newsletters.
Information Collected Automatically
Usage Data
Pages visited, content viewed, features used, and interactions within the Service.
Device Information
Browser type, operating system, device identifiers, and screen size.
Log Data
IP address, access times, referring URLs, and other standard server logs.
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service
- Process transactions and send purchase confirmations
- Deliver content you’ve purchased
- Communicate service updates or account notifications
- Improve, analyze, and personalize your experience
- Send marketing communications with your consent
- Respond to support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
Contract
To fulfill our obligations when you create an account or make a purchase.
Consent
For marketing communications, newsletter signup, and optional cookies.
Legitimate Interests
Understanding service usage, improving products, preventing fraud, and maintaining security.
Data Sharing
We do not sell your personal information.
We may share limited data with:
Service Providers
Payment processors, email services, analytics providers, hosting providers, and software tools that help us operate the Service.
Legal Requirements
If required to comply with applicable laws, legal processes, or to protect our rights.
Business Transfers
In the event of a merger, acquisition, or reorganization, personal data may be transferred as part of that transaction.
Third Party Services
We use trusted third parties for:
- Secure payment processing
- Transactional and marketing emails
- Analytics and performance tracking
- Cloud hosting and infrastructure
These providers only receive information necessary to perform their services and must comply with applicable privacy laws.
Data Security
We use technical and organizational measures to safeguard your personal information, including:
- HTTPS encryption for data in transit
- Secure password hashing
- Regular security reviews
- Restricted access to personal data
- Monitoring for unauthorized access attempts
No method of transmission or storage is completely secure, but we strive to protect your data to the highest reasonable standard.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data
- Request a copy of your data in a portable format
- Withdraw consent for marketing or optional data processing
- Opt out of marketing emails using unsubscribe links
To exercise these rights, contact support@productkitos.com.
Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve your experience
You can adjust cookie settings through your browser. Disabling certain cookies may impact functionality.
Data Retention
We retain personal data only as long as necessary for:
- Maintaining your account
- Delivering purchased content
- Meeting legal or tax obligations
- Supporting legitimate business needs such as analytics and fraud prevention
If you request deletion of your account, we will delete or anonymize your data unless legally required to retain it.
Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to request removal.
International Transfers
Your data may be stored or processed in countries outside your own. When applicable, we implement safeguards such as contractual protections or compliance frameworks to ensure your information is protected.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last updated" date reflects the most recent revision.
Continued use of the Service after changes are posted indicates acceptance of the updated Policy.
Contact Us
For privacy questions or requests, contact:
Email: support@productkitos.com
By using Product Kit OS, you acknowledge that you have read and understood this Privacy Policy.